{"id":3,"date":"2021-10-11T16:12:38","date_gmt":"2021-10-11T16:12:38","guid":{"rendered":"https:\/\/en.pingcap.com\/?page_id=3"},"modified":"2026-02-04T18:15:01","modified_gmt":"2026-02-05T02:15:01","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.pingcap.com\/ko\/privacy-policy\/","title":{"rendered":"\uac1c\uc778\uc815\ubcf4 \ubcf4\ud638\uc815\ucc45"},"content":{"rendered":"

<\/span>Who we are<\/span><\/h2>

Suggested text: <\/strong>Our website address is: https:\/\/en.pingcap.com.<\/p>

<\/span>Comments<\/span><\/h2>

Suggested text: <\/strong>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.<\/p>

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p>

<\/span>Media<\/span><\/h2>

Suggested text: <\/strong>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p>

<\/span>Cookies<\/span><\/h2>

Suggested text: <\/strong>If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p>

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p>

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p>

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p>

<\/span>Embedded content from other websites<\/span><\/h2>

Suggested text: <\/strong>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p>

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p>

<\/span>Who we share your data with<\/span><\/h2>

Suggested text: <\/strong>If you request a password reset, your IP address will be included in the reset email.<\/p>

<\/span>How long we retain your data<\/span><\/h2>

Suggested text: <\/strong>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p>

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p>

<\/span>What rights you have over your data<\/span><\/h2>

Suggested text: <\/strong>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p>

<\/span>Where we send your data<\/span><\/h2>

Suggested text: <\/strong>Visitor comments may be checked through an automated spam detection service.<\/p>","protected":false},"excerpt":{"rendered":"

Who we are Suggested text: Our website address is: https:\/\/en.pingcap.com. Comments Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"ub_ctt_via":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"featured_image_src":null,"yoast_head":"\nPrivacy Policy | TiDB<\/title>\n<meta name=\"description\" content=\"Discover how PingCAP protects your privacy. 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Unless otherwise agreed between our customers and us, this Privacy Policy explains how we collect, use, and share your personal information as we provide our Products and Services to our customers.<\/p>\n<p>Click on the links below to jump to each section:<\/p>\n<ol>\n<li><a href=\"#personal-information-we-collect\">PERSONAL INFORMATION WE COLLECT<\/a><\/li>\n<li><a href=\"#international-data-transfer\">INTERNATIONAL DATA TRANSFER<\/a><\/li>\n<li><a href=\"#your-rights\">YOUR RIGHTS<\/a>\n<ol style=\"list-style-type: lower-alpha;\">\n<li><a href=\"#how-to-control-collection-of-tidb-telemetry-data\">HOW TO CONTROL COLLECTION OF TIDB TELEMETRY DATA<\/a><\/li>\n<li><a href=\"#european-data-protection-rights\">EUROPEAN DATA PROTECTION RIGHTS<\/a><\/li>\n<li><a href=\"#california-privacy-rights\">CALIFORNIA PRIVACY RIGHTS<\/a><\/li>\n<\/ol>\n<\/li>\n<li><a href=\"#changes-to-our-privacy-policy\">CHANGES TO OUR PRIVACY POLICY<\/a><\/li>\n<li><a href=\"#how-to-contact-us\">HOW TO CONTACT US<\/a><\/li>\n<\/ol>\n<h2 id=\"personal-information-we-collect\">PERSONAL INFORMATION WE COLLECT<\/h2>\n<p>Unless otherwise agreed between parties, we collect, use, and store personal information that you directly provide to us (1) when visiting our website, as detailed in our <a href=\"\/legal\/cookie-policy\/\">Cookie Policy<\/a>; (2) when using our Cloud Services, as per our <a href=\"\/legal\/data-processing-agreement-for-tidb-cloud-services\/\">Data Processing Agreement<\/a>, and (3) when using our TiBD Enterprise (Self-Managed), as per our <a href=\"\/legal\/online-transactional-pingcap-master-agreement-schedule-a-tidb-enterprise-subscription\/\">Schedule A<\/a>.<\/p>\n<p>With their account login information, authorized users of our Cloud Services may access TiDB Labs, a hands-on learning platform, which provides built-in resources, including virtual machines containing TiDB nodes, TiKV nodes, PD nodes, monitor, TiFlash nodes, etc., and step-by-step guidance to help them learn about TiDB in a more interactive setting. Once logged on, authorized users may provide additional personal information such as their name, region, organization and functional role in their user profile at their sole discretion so as to allow PingCAP to provide more customized support. Should the authorized user decide to buy additional credit in TiDB Labs, we use Stripe as our sub-processor to process payment information.<\/p>\n<p>Additionally, when you use TiDB Products, we may also collect certain TiDB telemetry data and other data about your usage, including your pseudonymized IP address and other unique identifiers in combination with information about the version of our software you are running and how it is configured, to collect and aggregate certain diagnostic and analytics information, provided that you turn this feature on for versions of TiDB released after February 20, 2023 (for clarity, the default setting is off). We may combine this information with information you provide when you download our TiDB Products or make a request to PingCAP’s customer support, including the name of your organization or company.<\/p>\n<p>We employ technical and organizational measures to prevent the reconstitution of IP addresses or reversal of pseudonymization that would allow attribution of the data to a specific individual, including segregating or not collecting any additional information that may be used for attribution. We store the pseudonymized data for 2 years.<\/p>\n<p>The resulting pseudonymized data is used by us on behalf of our customers to (i) maintain and improve TiDB Products, and (ii) inform users whether they are running the latest version of TiDB Products.<\/p>\n<p>For clarity, we collect the following TiDB telemetry data:<\/p>\n<ul>\n<li>TiDB Products cluster related hardware information<\/li>\n<li>TiDB Products cluster topology information<\/li>\n<li>TiDB Products cluster software version information<\/li>\n<li>TiDB Products cluster configuration information (only the config items, config values are excluded)<\/li>\n<li>TiDB Products cluster components information<\/li>\n<li>TiDB Products cluster maintenance operation consumed time<\/li>\n<li>TiDB Products cluster usage and runtime metrics<\/li>\n<\/ul>\n<p><strong>PingCAP Clinic<\/strong>. When you use PingCAP Clinic, PingCAP Clinic may generate clinic data as below and store such clinic data in your device.<\/p>\n<ul>\n<li>TiDB Products cluster related operation system and hardware information<\/li>\n<li>TiDB Products cluster topology information (including node IP and type)<\/li>\n<li>TiDB Products cluster software version information (including UUID and version)<\/li>\n<li>TiDB Products cluster configuration information (both config items and values)<\/li>\n<li>TiDB Products cluster logs (including logs, error logs and slow query logs)<\/li>\n<li>TiDB Products cluster monitoring metrics and alerts information<\/li>\n<li>TiDB Products cluster database system variables<\/li>\n<\/ul>\n<p>Once you agree to upload the clinic data to PingCAP, you acknowledge and agree that PingCAP and its employee(s) and vendor(s) may transmit, store, copy and process the clinic data uploaded by you for the purpose of diagnosis and improvement of TiDB.<\/p>\n<p><strong>TiDB Cloud operational data (for TiDB Cloud only)<\/strong>. When you use TiDB Cloud, we may automatically collect and store non-anonymized information and data about your operation of TiDB Cloud, including logs, metrics, and the service tickets submitted to TiDB Cloud. Although the operational data usually does not involve personal information, it may be linked to your account and include the following information, data and metadata:<\/p>\n<ul>\n<li>Technical information obtained from APIs, software or system hosting TiDB Cloud and your computer or device, and log files generated during your operation of TiDB Cloud;<\/li>\n<li>Data and metadata about you, such as your account, email, IP address, computer or other device, browser, and software; and<\/li>\n<li>Data and metadata about your activities and behavior within TiDB Cloud.<\/li>\n<\/ul>\n<p><strong>Inferences<\/strong>. We infer new information about you and your company from data we collect, including using automated means to generate information about your likely preferences, your service and product needs or other characteristics. For example, we infer your city, state, and country location based on your IP address.<\/p>\n<p>We may share aggregated or deidentified data with third parties (subject to applicable laws).<\/p>\n<h2 id=\"international-data-transfer\">INTERNATIONAL DATA TRANSFER<\/h2>\n<p>PingCAP complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. PingCAP has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. PingCAP has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and\/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit <a href=\"https:\/\/www.dataprivacyframework.gov\/\">https:\/\/www.dataprivacyframework.gov\/<\/a>.<\/p>\n<div><a href=\"\/\/privacy.trustarc.com\/privacy-seal\/validation?rid=130f92f0-a9d3-4ea4-9aff-d51ff5616714\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" style=\"border: none;\" src=\"\/\/hostedseal.trustarc.com\/privacy-seal\/seal?rid=130f92f0-a9d3-4ea4-9aff-d51ff5616714\" alt=\"TRUSTe\" \/><\/a><\/div>\n<p>In the context of onward transfers, PingCAP is accountable for the processing of personal data it receives, under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF and subsequently transfers to a third party acting as an agent on its behalf. PingCAP remains liable under the EU-U.S. DPF Principles, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF Principles if PingCAP\u2019s agent processes personal information in a manner inconsistent with the EU-U.S. DPF Principles, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF Principles, unless PingCAP proves that it is not responsible for the event giving rise to damage.<\/p>\n<p>The Federal Trade Commission has jurisdiction over PingCAP’s compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. In certain situations, PingCAP may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.<\/p>\n<p>In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, PingCAP commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to TRUSTe, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit <a href=\"https:\/\/feedback-form.truste.com\/watchdog\/request\">https:\/\/feedback-form.truste.com\/watchdog\/request<\/a> for more information or to file a complaint. These dispute resolution services are provided at no cost to you.<\/p>\n<p>For complaints regarding EU-U.S. DPF, the UK Extension to the EU-U.S DPF, and Swiss-U.S. DPF compliance not resolved by any of the other DPF mechanisms, you have the possibility, under certain conditions, to invoke binding arbitration. Further information can be found on the official DPF website: <a href=\"https:\/\/www.dataprivacyframework.gov\/framework-article\/ANNEX-I-introduction\" target=\"_blank\" rel=\"noopener\">https:\/\/www.dataprivacyframework.gov\/framework-article\/ANNEX-I-introduction<\/a>.<\/p>\n<p>When we transfer personal information from the European Economic Area (including the United Kingdom) and Switzerland to other countries that have not been determined by the European Commission to have laws that provide an adequate level of data protection, we use legal mechanisms, including contracts, designed to help ensure your rights and protections. Specifically, our website servers are located in the United States and our affiliates, partners, third parties and service providers operate in the United States, European Economic Area, Canada, China, and Australia. This means when we collect your personal information, we may process it in any of these countries. However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy. Additionally, PingCAP will agree to adopt and incorporate the European Commission-approved standard contractual data protection clauses. For more information about these mechanisms, please contact us using the contact details provided in the “How to contact us” section below.<\/p>\n<p>In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, PingCAP commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact PingCAP at <a href=\"mailto:legal@pingcap.com\">legal@pingcap.com<\/a>.<\/p>\n<h2 id=\"your-rights\">YOUR RIGHTS<\/h2>\n<p>As a general principle, if you wish to request access, correction, or deletion of any of your personal information held by us or a change in the way we use your information (for which we reserve the right to charge you a fee, as permitted by applicable law), please submit your request here or by email to <a href=\"mailto:legal@pingcap.com\">legal@pingcap.com<\/a>. However, we may decline requests that are unreasonable, prohibited by law, or are not required to be honored by applicable law.<\/p>\n<h3 id=\"how-to-control-collection-of-tidb-telemetry-data\">How to Control Collection of TiDB Telemetry Data<\/h3>\n<p>If you prefer that we do not collect certain TiDB telemetry data, including IP address, through TiDB tools – TiUP, you can manage the collection of this data as follows:<\/p>\n<ul>\n<li>By using\u00a0<code class=\"language-text\">tiup telemetry disable<\/code>\u00a0to turn off and disable collecting telemetry data.<\/li>\n<li>By using\u00a0<code class=\"language-text\">tiup telemetry enable<\/code>\u00a0to turn on and enable collecting telemetry data.<\/li>\n<li>By using\u00a0<code class=\"language-text\">tiup telemetry reset<\/code>\u00a0to reset the collecting function and generate a new unique tracing identifier.<\/li>\n<li>By using\u00a0<code class=\"language-text\">tiup telemetry status<\/code>\u00a0to verify the status (on\/off) of the collecting function.<\/li>\n<\/ul>\n<h3 id=\"european-data-protection-rights\">EUROPEAN DATA PROTECTION RIGHTS<\/h3>\n<p>If the processing of personal data about you is subject to European Union data protection law, you have certain rights with respect to that data:<\/p>\n<ul>\n<li>You may request access to, and correction or erasure of, personal information. We are not obliged to delete your data if we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.<\/li>\n<li>You have the right to restrict our processing where you believe your personal data is inaccurate, our processing is unlawful, or that we no longer need to process such data for a particular purpose (unless we are unable to delete the data due to a legal or other obligation or because you do not wish for us to delete it).<\/li>\n<li>Where the legal justification for our processing of personal data is our legitimate interest, you have the right to object to processing on grounds relating to your particular situation. If we are processing your personal data on the basis of your consent or to perform a contract with you, you have the right to data portability.<\/li>\n<li>If the processing of personal information is based on your consent, you have a right to withdraw consent at any time for future processing, without affecting the lawfulness of processing based on consent before its withdrawal. This includes cases where you wish to opt out of marketing messages sent by us.<\/li>\n<\/ul>\n<p>To make a request to exercise these rights, contact us by email at the address below. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns. Contact details for data protection authorities in the EEA are available\u00a0<a href=\"https:\/\/edpb.europa.eu\/about-edpb\/board\/members_en\">here<\/a>, United Kingdom\u00a0<a href=\"https:\/\/ico.org.uk\/about-the-ico\/\">here<\/a>\u00a0and Switzerland\u00a0<a href=\"https:\/\/www.edoeb.admin.ch\/edoeb\/en\/home\/deredoeb\/kontakt.html\">here<\/a>.<\/p>\n<h3 id=\"california-privacy-rights\">CALIFORNIA PRIVACY RIGHTS<\/h3>\n<p>The California Consumer Privacy Act (“CCPA”) requires businesses that collect personal information of California residents to make certain additional disclosures. This section applies solely to you if you reside in the State of California.<\/p>\n<p>The categories of personal information we have collected within the last twelve (12) months and the third parties with whom we have shared that personal information for a business purpose are as follows:<\/p>\n<table>\n<thead>\n<tr>\n<th align=\"center\">Categories of Personal Information<\/th>\n<th align=\"center\">Examples<\/th>\n<th align=\"center\">Third Parties<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td align=\"center\">Identifiers.<\/td>\n<td align=\"center\">Name, address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.<\/td>\n<td align=\"center\">Corporate affiliates, vendors, service providers and third-party business partners (as identified above)<\/td>\n<\/tr>\n<tr>\n<td align=\"center\">Personal information categories listed in the California Customer Records statute (Cal. Civ. Code \u00a7 1798.80(e)).<\/td>\n<td align=\"center\">Name, address, telephone number, or financial information.<\/td>\n<td align=\"center\">Corporate affiliates, vendors, and service providers and third-party business partners (as identified above)<\/td>\n<\/tr>\n<tr>\n<td align=\"center\">Protected classification characteristics under California or federal law.<\/td>\n<td align=\"center\">Age, race, or sex (including gender).<\/td>\n<td align=\"center\">Corporate affiliates, vendors and service providers<\/td>\n<\/tr>\n<tr>\n<td align=\"center\">Commercial information.<\/td>\n<td align=\"center\">Products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.<\/td>\n<td align=\"center\">Corporate affiliates, vendors, service providers and third-party business partners (as identified above)<\/td>\n<\/tr>\n<tr>\n<td align=\"center\">Internet or other similar network activity.<\/td>\n<td align=\"center\">Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.<\/td>\n<td align=\"center\">Corporate affiliates, vendors and service providers<\/td>\n<\/tr>\n<tr>\n<td align=\"center\">Geolocation data.<\/td>\n<td align=\"center\">Physical location or movements.<\/td>\n<td align=\"center\">Corporate affiliates, vendors and service providers<\/td>\n<\/tr>\n<tr>\n<td align=\"center\">Professional or employment-related information.<\/td>\n<td align=\"center\">Current or past job history.<\/td>\n<td align=\"center\">Corporate affiliates, vendors, service providers and third-party business partners (as identified above)<\/td>\n<\/tr>\n<tr>\n<td align=\"center\">Non-public education information<\/td>\n<td align=\"center\">Degrees and certifications.<\/td>\n<td align=\"center\">Corporate affiliates, vendors and service providers<\/td>\n<\/tr>\n<tr>\n<td align=\"center\">Inferences drawn from other personal information.<\/td>\n<td align=\"center\">Profile reflecting a person’s preferences or characteristics.<\/td>\n<td align=\"center\">N\/A<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Right to know<\/strong>. You may request a copy of the personal information we have collected, used, disclosed, and sold about you over the past twelve (12) months. Once we have received your request and confirmed your identity, we will disclose to you:<\/p>\n<ul>\n<li>The categories of personal information we collected about you,<\/li>\n<li>The purposes for collection,<\/li>\n<li>The categories of sources for the personal information we collected about you,<\/li>\n<li>The categories of third parties with whom we share that personal information,<\/li>\n<li>If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:\n<ul>\n<li>sales, identifying the personal information categories that each category of recipient purchased; and<\/li>\n<li>disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained, and<\/li>\n<\/ul>\n<\/li>\n<li>The specific pieces of personal information we collected about you.<\/li>\n<\/ul>\n<p><strong>Right to delete<\/strong>. You may also request that we delete certain personal information we have collected and retained, subject to certain exceptions (for example, where the information is used by us to detect security incidents, debugging or to comply with a legal obligation). Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies.<\/p>\n<p>You may “request to know” or “request to delete” your personal information up to two times in any twelve (12)-month period by filling out the\u00a0<a href=\"\/privacy-policy\/privacy-request-form\/\">Privacy Web Form<\/a> or contacting us at <a href=\"mailto:legal@pingcap.com\">legal@pingcap.com<\/a>.\u00a0Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information. Please know that any such request is subject to our ability to verify your identity and any exceptions provided under applicable laws.<\/p>\n<p><strong>Right to opt out<\/strong>. As discussed in this Privacy Policy, our advertising and analytics providers may collect your IP address, cookie ID, and mobile ID when you use our websites, and such vendors may further share your information to provide similar advertising or analytics services to their other customers. However, PingCAP does not sell personal information as the terms “sale” or “sell” are defined under the CCPA.<\/p>\n<p>We will not discriminate against you for exercising any of your rights under the CCPA.<\/p>\n<h2 id=\"changes-to-our-privacy-policy\">CHANGES TO OUR PRIVACY POLICY<\/h2>\n<p>PingCAP may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. If we make any changes to this Privacy Policy, we will notify you by changing the “Last Updated” date above. If we make any material changes, we will provide you with additional notice or obtain consent as may be required by applicable law.<\/p>\n<h2 id=\"how-to-contact-us\">HOW TO CONTACT US<\/h2>\n<p>If you have any questions, complaints, or concerns about how your information is handled, please email us at\u00a0<a href=\"mailto:legal@pingcap.com\">legal@pingcap.com<\/a>. Our main address is PingCAP (US), Inc., 440 N Wolfe Rd, Sunnyvale, CA 94085, USA.<\/p>\n<p>If you are located in the EEA or the United Kingdom and have questions about your personal data or would like to request to access, update or delete it, you may contact our representative at:<\/p>\n<ul>\n<li>Bird & Bird GDPR Representative Services SRL<br \/>\nAvenue Louise 235, 1050 Bruxelles, Belgium<br \/>\nEmail: <a href=\"mailto:EUrepresentative.PingCAP@twobirds.com\">EUrepresentative.PingCAP@twobirds.com<\/a><\/li>\n<li>Bird & Bird GDPR Representative Services UK<br \/>\n12, New fetter Lane, London, EC4A 1JP, United Kingdom<br \/>\nEmail: <a href=\"mailto:UKrepresentative.PingCAP@twobirds.com\">UKrepresentative.PingCAP@twobirds.com<\/a><\/li>\n<\/ul>\n<p>We will make best efforts to:<\/p>\n<ul>\n<li>provide an initial response to your query or complaint within 15 Business Days, and<\/li>\n<li>investigate and attempt to resolve your query or complaint within 45 Business Days.<\/li>\n<\/ul>\n","accordion_column_title":"","accordion_sections":false,"video_image":false,"video_url":"","video_content":""}],"block_background":"block-bg-none","block_background_video_type":"url","block_background_video_url":"","block_background_video_file":false,"block_background_image":false,"block_background_overlay":false,"unique_id":"","block_option_custom_class":"","block_option_padding":[],"block_option_hide":[],"block_add_top_arc":false,"block_increase_bottom_padding":false}],"_links":{"self":[{"href":"https:\/\/www.pingcap.com\/ko\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pingcap.com\/ko\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pingcap.com\/ko\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pingcap.com\/ko\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pingcap.com\/ko\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":43,"href":"https:\/\/www.pingcap.com\/ko\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":31658,"href":"https:\/\/www.pingcap.com\/ko\/wp-json\/wp\/v2\/pages\/3\/revisions\/31658"}],"wp:attachment":[{"href":"https:\/\/www.pingcap.com\/ko\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}