
TiDB has helped us meet our business goals in terms of data availability to our customers, so we get very fast query times from TiDB which allows us to provide correct data to our customers with a very low latency.
Andy Trimble, Principal Software Engineer at Catalyst

I am very satisfied with how fast PingCAP’s engineers have responded to inquiries, despite being a global team. During the validation testing, I pointed out that the lack of instance types hindered TiDB Cloud’s flexibility. The team at PingCAP immediately added new instance types to the lineup. This sort of turnaround time would be unthinkable with other services.
Ryohei Morita, Infrastructure Team, CAPCOM

Previously, we provided reports to customers once a day, but after migrating to TiDB Cloud, we can now offer real-time reports without impacting Online Transactional Processing (OLTP) performance. Real-time reporting of sales and other information allows customers to make quicker business decisions, which is exactly what retail customers have been looking for.
Lu Di, CEO of ELESTYLE