Why Rakuten Adopted TiDB to Scale its Loyalty Points Program

Overview

Since its launch in 2002, Rakuten Points has seen a steady increase in traffic, granting millions to tens of millions of points daily. In recent years, the importance of not just displaying points but also “how” to enhance the user experience has only grown.

With an expanding volume of data, the challenge lies in providing flexible features while keeping costs down. One database solution Rakuten has focused on is TiDB. The company believes TiDB, with its high scalability, can offer the performance needed to handle online processing under various conditions. This session recording from HTAP Summit 2024 explains why Rakuten chose TiDB and how it intends to utilize this database in the future.

Speakers

Tim Liu

Engineering Leader, Rakuten Group, Inc.

Mundhra Rohit

Senior Manager, Rakuten Group, Inc.

Alex Bai

Engineering Manager, Rakuten Group, Inc.