Last Updated: May 8, 2025
This Terms of Service Agreement (the “Agreement”), along with the Privacy Policy (the “Privacy Policy”), establishes the terms and conditions applicable to your use of the Service (as defined below) offered by PingCAP (“TiDB Labs” or “We”). By clicking the “I Accept” button displayed as part of the registration process or by using the Service or any portion thereof, you accept and agree to be bound by the terms and conditions of this Agreement and the Privacy Policy, including all terms incorporated herein by reference. The Agreement and the Privacy Policy will be effective as of the date you click the “I Accept” button displayed as part of the registration process or by using the Service or any portion thereof (the “Effective Date”). If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with these terms and conditions, you must NOT select the “I Accept” button and should not use the Service.
1. Definitions
1.1Â Â “Agents” means (i) service providers and related third parties that PingCAP may hire to perform certain business-related functions and (ii) business partners and related third parties with which PingCAP may have a contractual relationship with respect to the Service.
1.2  “Lab Service” means the educational, training, and learning services provided to you through the TiDB Labs Site or any related website provided by PingCAP.
1.3  “PingCAP Contracting Entity” means: (a) if you or the entity that you represent is located in North or South America, PingCAP (US), Inc.; and (b) if you or the entity that you represent is located in Japan, PingCAP Kabushiki-Kaisha; and (c) if you or the entity that you represent is not located in any of the foregoing places, PingCAP Pte. Ltd. Note that we do not provide cloud services in the People’s Republic of China (excluding the Hong Kong Special Administrative Region, Macau Special Administrative Region, and Taiwan).
1.4  “PingCAP Technology” means all of PingCAP’ proprietary technology (including, but not limited to, software, hardware, products, processes, algorithms, user interfaces, know-how, techniques, designs, and other tangible or intangible technical material or information) made available to you by PingCAP in providing the Service, excluding Third Party Content.
1.5  “Resources” means any virtual or physical infrastructure provided to you by the Service.
1.6  “Service” means the Lab Service along with the TIDB Labs Site.
1.7  “Third Party Content” means any content or work of authorship created, owned, or licensed by a third party or one of our affiliates and accessible and/or used by you through the Service.
1.8  “TiDB Labs Site” means the website located at labs.tidb.io, labs.pingcap.com, and/or any related or successor URLs operated or controlled by PingCAP.
2. Use of Service
This Agreement applies to all use of the Service. Subject to the terms and conditions of this Agreement and your registration with us through the TiDB Labs user registration process, PingCAP hereby grants you the right to use the Lab Service under the terms of this Agreement. Use of Resources may be performed only in accordance with the terms and conditions of this Agreement and such other specifications as may be communicated by PingCAP from time to time.
3. Restrictions and Limitations
3.1Â Â You may not access and/or use the Service for purposes of monitoring its availability, performance, or functionality, or for any other benchmarking or competitive purposes.
3.2Â Â You shall not, and will not allow third parties under your control to: (i) license, sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit or make available to any third party the Service in any way, except as expressly authorized in this Agreement; (ii) modify (except as permitted through the Lab Creation Service (if you have a Creator role)) or make derivative works based upon the Service; (iii) reverse engineer the Service and/or any component thereof; (iv) access the Service in order to build a competitive product or service; (v) build a product using similar ideas, features, functions, or graphics of the Service, or (vi) copy any ideas, features, functions, or graphics of the Service.
3.3Â Â You shall not utilize any part of the Service to: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable Laws (as defined below); (ii) send or store infringing, obscene, threatening, libelous, defamatory, pornographic, online gambling, or otherwise unlawful or tortious material, including material harmful to children or that violates third party privacy rights or inconsistent with the generally accepted practices of the Internet community as reasonably determined by PingCAP; (iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents, or programs; (iv) interfere with or disrupt the integrity or performance of the Service or the data contained therein; (v) attempt to gain unauthorized access to the Service or its related systems or networks; or (vi) enable, further, or participate in any unlawful activity. You may not use any part of the Service in connection with providing any website or service that is aimed at, directed to, or marketed to children under the age of 18. You acknowledge and agree that if PingCAP becomes aware or has reason to believe that you are engaging in any such prohibited activity, both have the right to immediately suspend and/or terminate your use of the Service.
3.4  The right to use the Lab Service is non-transferable. Any Lab Service tokens you buy or any promotional tokens you’re given are for your individual use and cannot be resold or distributed.
3.5Â Â All rights not expressly granted to you are reserved by PingCAP and its licensors.
4. Your Responsibilities
4.1Â Â You are responsible for all activity occurring through your use of the Service. You represent: (i) that you shall abide by all applicable laws and regulations in connection with your use of the Service, including, without limitation, those related to intellectual property and privacy (collectively, “Laws”); and (ii) that you will not copy, reproduce, edit, translate, reformat, store, display, distribute, or perform any content or work of authorship that is transmitted, rendered, displayed or executed on or through the Service in violation of the intellectual property rights of any person.
4.2  You will not obscure or contravene or attempt to obscure or contravene any notices of or attribution to PingCAP displayed within the Service that relate to PingCAP’ role as a service provider.
4.3Â Â You will select and use a secure user password for your account and you agree not to share your password with any other party.
5. Commercial Activities Prohibited
The Resources may not be used for promotional or commercial activities, including for advertising or crypto-mining. If you have a Creator Role, use of the Lab Creation Service is limited to the creation and testing of Creator Content and related materials in connection with the Lab Service.
6. Your Information
You agree to provide PingCAP with your complete and accurate contact information, including, without limitation, when completing the account registration and creation process. This information includes your first and last name, legal name or business name, country of residence, e-mail address, and password. You agree to update this information promptly if it changes. If the contact information you have provided is false or fraudulent, PingCAP reserves the right to terminate your access to the Service in addition to any other legal remedies. Our collection, use, and storage of your personal information is subject to the terms and conditions of our Privacy Policy.
7. Ownership
Except as set forth in this Section 7, using our Services does not give you ownership of any intellectual property rights in the content you access, including, without limitation, Third Party Content.
8. Lab Resources and Use
8.1  PingCAP may grant to certain persons or entities a limited-time access to Lab Resources (“Lab Resources”) to use the Service for the limited purpose of learning and TiDB features exploration. Any such Lab Resources granted to you may be used only for the limited time period specified by PingCAP (the “Lab Resources Period”) upon provision of the Lab Resources login details to you. Any Demo Lab Resources may be revoked at any time and for any reason.
8.2Â Â In addition to the terms and conditions of this Section 8, all terms and conditions of this Agreement shall apply to any use of the Service in connection with Lab Resources.
9. Intellectual Property
9.1Â Â PingCAP Intellectual Property
You acknowledge and agree that PingCAP or its affiliates, where applicable, shall own all right, title, and interest, including, without limitation, all intellectual property rights in and to the PingCAP Technology. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Service, the PingCAP Technology or the intellectual property rights owned by PingCAP. The PingCAP name, the TiDB trademark, and other product names associated with the Service are trademarks of PingCAP, and no right or license is granted to use them.
9.2Â Â Feedback
You hereby assign and agree to assign to PingCAP all right, title, and interest in and to any enhancement requests, recommendations, suggestions, comments, evaluations, ideas, or other information relating to the Service (“Feedback”) provided by you to PingCAP, including, but not limited to, all intellectual property rights embodied in such Feedback.
10. Modification of Terms
PingCAP reserves the right to modify this Agreement or its policies relating to the Service and other Applicable Terms, at any time, effective upon posting of an updated version of this Agreement, policies and/or other Applicable Terms on the Service. You are responsible for regularly reviewing this Agreement and such policies, the current version of which shall be made available as set forth herein through the TiDB Labs Site. If any change to this Agreement is not acceptable to you, your sole remedy is to terminate your use of the Service and any other rights under this Agreement. Any use of the Service after such publication shall constitute acceptance by you of such revised Agreement.
11. Term and Termination
11.1  This Agreement commences upon your acceptance of this Agreement by clicking “I Accept” in the sign-up process for the Service and shall continue until terminated (the “Term”). You acknowledge and agree that PingCAP may terminate and/or suspend your access to any portion of the Service for any reason or for no reason at all, in PingCAP’ sole discretion, without prior notice. You may terminate this Agreement at any time by discontinuing your use of the Service. For users of Demo Accounts, this Agreement shall terminate upon the expiration of the corresponding Demo Period.
11.2Â Â Upon termination or expiration, your right to access or use Content shall immediately cease, and PingCAP shall have no obligation to retain copies of any Content or related data. Upon termination or expiration of this Agreement, the following provisions will survive in full force and effect: 7, 9, 11.2, 12, 13, 14, 15 and 16, and any other clause or portion of a clause which, by its nature, is intended to survive termination or expiration of this Agreement.
12. Indemnification
You shall indemnify and hold PingCAP, its licensors, partners and each such party’s parent organizations, subsidiaries, affiliates, officers, directors, employees, attorneys, and agents harmless from and against any and all claims, demands, costs, damages, losses, liabilities, and expenses (including attorneys’ fees and costs) arising out of or in connection with: (i) a breach or violation by you of any responsibilities, representations, covenants, or warranties under this Agreement and/or other Applicable Terms; or (ii) your use of the Resources. You agree that PingCAP’ licensors and partners shall be third party beneficiaries of your indemnification obligations hereunder.
13. Disclaimer of Warranties
13.1Â Â You acknowledge and agree that by using the Service, you may be exposed to Third Party Content that is offensive, indecent, or objectionable. You further acknowledge and agree that the Service and the Third Party Content may contain errors or omissions. You acknowledge and agree that TiDB Labs does not screen or review published Third Party Content on the Service to determine whether it contains false or defamatory material or material which is offensive, indecent, objectionable, or which contains errors or omissions. Under no circumstances will PingCAP be liable in any way for Third Party Content, including, but not limited to, for any defamation, falsehoods, errors, or omissions in any such content, or for any loss or damage of any kind incurred as a result of the use or publication of any such Third Party Content posted, emailed, or otherwise transmitted via the Service. PingCAP does not guarantee that any Third Party Content will be to your satisfaction.
13.2Â Â PingCAP, its partners and licensors make no representation, warranty, or guaranty as to the reliability, timeliness, quality, suitability, truth, availability, accuracy, or completeness of the Service or any third party content. PingCAP, its partners and licensors do not represent or warrant that (a) the use of the Service will be secure, timely, uninterrupted, or error-free or operate in combination with any other hardware, software, system, or data, (b) the Service will meet your requirements or expectations, (c) any stored data will be accurate or reliable, (d) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your requirements or expectations, (e) errors or defects will be corrected, or (f) the Service or the server(s) that make the Service available are free of viruses or other harmful components. The Service and all licensed and third party content are provided to you strictly on an “as is” basis. PingCAP, its partners and licensors hereby disclaim (to the maximum extent permitted by applicable law) all conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third party rights.
13.3Â Â PingCAP Services may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. PingCAP is not responsible for any delays, delivery failures, or other damage resulting from such problems.
13.4  If you are an EEA-based consumer of digital content, services, or goods, and you have agreed to our Terms of Service, then EEA consumer laws provide you with a legal guarantee. Under this guarantee, we are liable for any lack of conformity that you discover for the one-time supply of digital content or services at any time during the “continuous” supply of digital content or services. Your national laws may provide an even longer guarantee. Your rights under these legal guarantees aren’t limited by any other commercial guarantees that we provide. If you want to make a guarantee claim, please contact us at privacy@pingcap.com.
14. Limitation of Liability
In no event shall PingCAP’s aggregate liability for all claims arising with respect to or in connection with this Agreement exceed the amounts received by PingCAP from you for the use of the Services during the six (6) month period immediately preceding the event upon which claims are based. In no event shall PingCAP, its partners and/or licensors be liable to anyone for any indirect, punitive, special, exemplary, incidental, consequential, or other damages of any type or kind (including loss of data, revenue, profits, use, or other economic advantage) arising out of or in any way connected with the Service, including but not limited to the use of or inability to use the Service, or for any creator content obtained from or through the Service, any interruption, inaccuracy, error, or omission, regardless of cause, in the creator content, even if PingCAP, its partners or licensors have been previously advised of the possibility of such damages.
15. Force Majeure
In no event shall PingCAP incur any liability to you on account of any loss or damage resulting from any delay or failure to perform all or any part of this Agreement to the extent such delay or failure is caused by events, occurrences, or causes beyond the control and without negligence of PingCAP, including by not limited to acts of God, strikes, riots, acts of war, lockouts, earthquakes, fires, and explosions.
16. Miscellaneous
16.1Â Â No Waiver. Neither party will be treated as having waived any rights by not exercising (or delaying the exercise of) any rights under this Agreement.
16.2Â Â Severability. To the extent any term of this Agreement is invalid, illegal or unenforceable, the rest of the Agreement will remain in effect.
16.3Â Â Assignment. Neither party may assign any part of this Agreement without the written consent of the other, except to an affiliate where: (a) the assignee has agreed in writing to be bound by the terms of this Agreement and liable for obligations under the Agreement including obligations incurred prior to the assignment; (b) the assigning party has notified the other party of the assignment; and (c) where Partner is assigning to an affiliate, PingCAP must have provided its prior written consent. Any other attempt to transfer or assign is void.
16.4  Notices. All notices of termination or breach must be in English, in writing and addressed to the other party’s Legal Department. The address for notices to PingCAP’ Legal Department is legal@pingcap.com. All other notices must be in English, in writing and addressed to the other party’s primary contact. Notice will be treated as given on receipt, as verified by written or automated receipt or by electronic log (as applicable).
16.5Â Â Governing Laws and Claims: This Agreement, and any claim, controversy or dispute related to this Agreement, are governed by and construed in accordance with the following Laws, without regard to any choice or conflicts of law provisions that would mandate the application of the Laws of any other jurisdiction. Any dispute, claim, suit, action or proceeding arising out of or relating to this Agreement or its subject matter, including breach thereof, will be finally settled exclusively as set forth below. The United Nations Convention for the International Sale of Goods does not apply to this Agreement.
| PingCAP Contracting Entity | Governing Law | Dispute Resolution Forum |
| PingCAP (US), Inc. | California, U.S.A. | 1. If you are located in USA, you irrevocably and unconditionally submit to the exclusive jurisdiction and venue of the state and federal courts in San Mateo, California, USA for the purpose of any dispute, controversy or claim arising out of or in connection with this Agreement; 2. If you are not located in USA, any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the American Arbitration Association’s International Centre for Dispute Resolution in accordance with its International Arbitration Rules, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be San Mateo, California, USA. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English. The award of the arbitrator shall be final and binding upon the parties thereto. Judgment upon any award may be entered in any court having jurisdiction over any party or any of its assets. |
| PingCAP Kabushiki-Kaisha | Japan | The Tokyo District Court shall have the exclusive jurisdiction. |
| PingCAP Pte. Ltd. | Singapore | 1. If you are located in Singapore, a competent court in Singapore shall have the exclusive jurisdiction; and 2. If you are not located in Singapore, any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English. |
Appendix
Additional Provisions Applicable to PingCAP Affiliate Content
If you are using or accessing the Service to receive content or materials created by any entity that directly or indirectly controls, is controlled by, or is under common control with PingCAP (a “PingCAP Affiliate”), or provided or made available by a PingCAP Affiliate via the Service, including (without limitation) training manuals, access to online lab environments, slideware, videos, student guides, student lab instructions or such other materials or content as may be provided by a PingCAP Affiliate from time to time (as all such courseware or materials may be updated or modified by such PingCAP Affiliate from time to time), (collectively, “PingCAP Affiliate Content”), the additional provisions set out in this Appendix will apply.
1.  Ownership and Licensing of TiDB Labs Affiliate Content
A.  Intellectual Property Ownership. Except as described at Section 1.B below, this Appendix does not grant you any rights, implied or otherwise, to intellectual property rights in and to the PingCAP Affiliate Content and any PingCAP Affiliate’s trade names, trademarks, logos, domain names, and other distinctive brand features (“Brand Features”). As between any PingCAP Affiliate and you, the applicable PingCAP Affiliate owns all intellectual property rights in and to the PingCAP Affiliate Content and Brand Features.
B.  Licensing of PingCAP Affiliate Content. Upon acceptance of this Appendix, the applicable PingCAP Affiliate grants you a non-exclusive, worldwide, non-transferable license, with no right to sublicense, to use the PingCAP Affiliate Content solely in connection with the Service. You may not copy, modify, share or publish the PingCAP Affiliate Content, or combine them with any of your own materials.
2.  Disclaimer for PingCAP Affiliate Content
To the fullest extent permitted by applicable laws, no conditions, warranties or other terms apply to any PingCAP Affiliate Content or to any other services supplied or made available by any PingCAP Affiliate via the Service unless expressly set out in this Appendix. For clarity, no implied conditions, warranties or other terms apply (including any implied terms as to satisfactory quality, fitness for purpose or conformance with description).
3.  Confidentiality of PingCAP Affiliate Content
You will not disclose the PingCAP Affiliate Content, except to employees, where applicable), affiliates or professional advisors, where applicable (“Delegates”) who need to know it and who have a legal obligation to keep it confidential. You will use the PingCAP Affiliate Content only to the extent expressly permitted under this Appendix. You will ensure that your Delegates are also subject to the same non-disclosure and use obligations, where applicable. You may disclose confidential information when required by law after giving reasonable notice to the discloser, if permitted by law. Except for the limited use rights under this Appendix, neither party acquires any right, title, or interest in the other party’s confidential information.
4.  Liability for PingCAP Affiliate Content
IN RELATION TO THE TIDB LABS AFFILIATE CONTENT ONLY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PINGCAP, NOR PINGCAP AFFILIATES AND ITS SUPPLIERS WILL BE LIABLE UNDER THIS AGREEMENT FOR LOST REVENUES OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, EVEN IF THE PARTY KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES WERE POSSIBLE AND EVEN IF DIRECT DAMAGES DO NOT SATISFY A REMEDY. IN RELATION TO THE PINGCAP AFFILIATE CONTENT ONLY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PINGCAP’, PINGCAP AFFILIATES’ AND SUPPLIERS’ AGGREGATE LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID TO SUCH PINGCAP AFFILIATE UNDER THIS AGREEMENT DURING THE SIX MONTHS PRIOR TO THE EVENT GIVING RISE TO SUCH LIABILITY.