TiDB for eCommerce

The Trusted Data Serving Layer for 1000s of Customers Globally

Why Modern eCommerce Needs a Distributed, Scalable Database

Traditional monolithic databases struggle to keep up with unpredictable demand, growing catalogs, dynamic pricing, and rapid fulfillment needs. As eCommerce grows more global and promotion-driven, teams need a database that scales without downtime and maintains consistent performance even during flash sales or seasonal surges.

TiDB’s distributed SQL architecture delivers the elasticity, reliability, and real-time processing required to power modern retail platforms at scale.

Relevant workloads

Real-Time Performance for Always-On Online Transactions

Revolutionize your eCommerce platform with a hybrid architecture that ensures optimal performance and scalability.

Loyalty Programs

Engage Customers with Read-Time Reward Management

Drive customer engagement with real-time reward and point updates. Provide instant rewards and personalized offers while maintaining a seamless user experience.

Download White Paper

Shipping

Optimize Logistics and Inventory Management

Real-time data consistency ensures smooth operations from order fulfillment to delivery. Track deliveries, maintain inventory, and manage warehouses TiDB’s hybrid architecture.

Download White Paper

Personalization

Offer Tailored Shopping Experiences

Engage customers with personalized offers to drive conversions and improve satisfaction. TiDB’s low-latency analytics enable customized product recommendations, dynamic pricing, and custom content delivery based on real-time user engagement.

Download White Paper

Real-time Fraud Detection

Prevent Fraudulent Activities

Leverage real-time transaction analysis to safeguard customer data and minimize chargebacks, enhancing trust and security. TiDB’s hybrid architecture helps detect and prevent fraudulent activities instantly.

Download White Paper

Unified HTAP Database for Transactions and Analytics

TiDB eliminates the trade-offs between operational speed and analytical insight. With native Hybrid Transactional and Analytical Processing (HTAP), you can run real-time dashboards, cohort analysis, and personalized ranking systems without impacting front-line user experience.

Run Analytics Without Impacting Transactions

Get instant visibility into orders, inventory, user behavior, or campaign performance without replicas, ETL pipelines, or delays.

Combine OLTP + OLAP for Instant Insights

Query fresh data directly from your eCommerce platform to drive recommendations, merchandising decisions, and smarter automation.

Reduce Complexity—One Platform for All Data

Replace multiple specialized systems with a single, cloud-native engine that balances scale, cost efficiency, and operational simplicity.

Key Capabilities

Built for Scale, Availability, and Business Continuity

Elastic Scalability—Grow Without Downtime

TiDB’s distributed architecture supports effortless horizontal scaling, essential during peak sales events. Scale out on commodity hardware or in the cloud to manage costs and maintain performance seamlessly.

Built-In High Availability and Fault Tolerance

TiDB ensures data consistency and high availability across all nodes, providing accurate and reliable data for critical eCommerce operations, reducing downtime, and safeguarding revenue.

Cloud-Native Architecture for Global Operations

TiDB enables real-time analytics directly on transactional data, supporting dynamic pricing, personalization, and immediate inventory updates—key for enhancing the customer experience.

Proven Success in eCommerce Innovation

Discover how leading eCommerce companies have harnessed the power of TiDB to enable real-time personalization and insights, optimize inventory and logistics, and handle high-volume traffic.

Enhanced eCommerce

Streamlined operations and reduced latency for improved user experiences.