Lasted Update on September 16, 2021 Archived versions

Our Sites and related online services use cookies and similar technologies to enable certain functionality and help collect information about your visit. This page describes our use of cookies, and the choices you have in relation to cookies.

What Are Cookies

“Cookies” are small text files, typically containing a unique string of letters and numbers, stored on your hard drive by a Site. When you return to the Site using the same browser, the Site can read the cookie and thereby gather information about your usage over time. Among other things, we use cookies and other technology to see which areas and features are popular and to count visits, which helps us to improve our Site, our Products, and your experience.

How We Use Cookies

We use cookies provided by trusted third parties for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

  • This Site uses Google Analytics, HubSpot, Hotjar and Mixpanel for the purpose of helping us to understand how you use the Site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.For more information on Google Analytics cookies, see the official Google Analytics, HubSpot, Hotjar and Mixpanel pages.
  • This Site uses Stripe cookies for the purpose of user authentication, fraud detection, fraud prevention and payment processing. For more information on Stripe cookies, see the Stripe page.
  • This Site uses Auth0 cookies for the purpose of user authentication. For more information on Auth0 cookies, please see the Auth0 page.
  • This Site uses LinkedIn cookies for the purpose of building a profile of your interests and notifying you of relevant posts on LinkedIn. For more information on LinkedIn cookies, please see the LinkedIn page.

Google Analytics

Cookie Purpose Lifespan
_ga Used to differentiate users and visitors 2 years
_gid Used to differentiate users and visitors 24 hours
_gat Used to throttle request rate 1 minute

HubSpot

Cookie Purpose Lifespan
hubspotutk Used to track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts 13 months
__hstc Used to track visitors and contain the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session) 13 months
__hssc Used to keep track of sessions 30 minutes
__hssrc Used to determine if the visitor has restarted their browser Session

Hotjar

Cookie Purpose Lifespan
_hjAbsoluteSessionInProgress Used to detect the first pageview session of a user 30 minutes
_hjTLDTest When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. Session
_hjid Used to persist the Hotjar User ID, unique to that site on the browser so as to ensure that behavior in subsequent visits to the same site will be attributed to the same user ID 365 days
_hjIncludedInSessionSample Used to let Hotjar know whether that user is included in the data sampling defined by PingCAP’s daily session limit 30 minutes
_hjIncludedInPageviewSample Used to let Hotjar know whether that user is included in the data sampling defined by PingCAP’s pageview limit 30 minutes
_hjFirstSeen Used to identify a new user’s first session Session

Mixpanel

Cookie Purpose Lifespan
mp_*_mixpanel Used to analyze users’ actions (such as browsing and clicking) 1 years

Stripe

Cookie Purpose Lifespan
_stripe_sid Used to authenticate for credit card payment 30 minutes
_stripe_mid Used to authenticate for credit card payment 1 year

Auth0

Cookie Purpose Lifespan
auth0; auth0_compact Used to process user login 3 days
did; did_compat Used to identify a user’s device 360 days
_cfdid Used to identify users 24 days

LinkedIn

Cookie Purpose Lifespan
s_tslv Used to retain and fetch time since last visit in Adobe Analytics 6 months
s_ppv Used by Adobe Analytics to retain and fetch what percentage of a page was viewed Session
s_sq Used to store information about the previous link that was clicked on by the user by Adobe Analytics Session
s_plt Used to track the time that the previous page took to load Session
AMCV_14215E3D5995C57C0A495C55%40AdobeOrg Unique Identifier for Adobe Experience Cloud 180 days
lidc Used to optimize data center selection 24 hours
mbox Used by Adobe Target to analyze the relevance of online content 180 days
gpv_pn Used to retain and fetch previous page visited in Adobe Analytics 6 months
_gid Google Analytics cookie 1 day
_gcl_au Used through Google Analytics to understand user interaction with the site and advertising 3 months
liap Used by non-www.domains to denote the logged in status of a member 1 year
AnalyticsSyncHistory Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries 30 days
UserMatchHistory LinkedIn Ads ID syncing 30 days
lang Used to remember a user’s language setting Session
li_sugr Used to make a probabilistic match of a user’s identity outside the Designated Countries 90 days
s_pltp Used to provide page name value (URL) for use by Adobe Analytics Session
aam_uuid Used to set for ID sync for Adobe Audience Manager 30 days
_ga Google Analytics cookie 2 years
lms_analytics Used to identify LinkedIn Members in the Designated Countries for analytics 30 days
bcookie Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform 2 years
s_cc Used to determine if cookies are enabled for Adobe Analytics Session
AMCVS_14215E3D5995C57C0A495C55%40AdobeOrg Used to indicate the start of a session for Adobe Experience Cloud Session
at_check Used to determine if a visitor has accepted the use of cookies for Adobe Target Session
lms_ads Used to identify LinkedIn Members off LinkedIn in the Designated Countries for advertising 30 days

Disabling Cookies

You may refuse to accept cookies from this site at any time by adjusting the cookie setting on your browser. You can also delete the cookies that are stored on your device. However, blocking, disabling or deleting cookies may limit your ability to view all or part of the pages of our Sites. Further information about the procedure to follow in order to block or disable cookies can be found on your Internet browser provider’s website. You may wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers.

Changes to this Document

PingCAP may modify or update this Cookie Policy from time to time to reflect the changes in our practices. If we do so, we will notify you by changing the “Last Updated” date above. If we make any material changes, we will provide you with additional notice or obtain consent as may be required by applicable law.

Language

The English language version of this Cookie Policy shall be controlling in all respects and shall prevail in case of any inconsistencies with translated versions, if any.

More Information

You can find out more about cookies here. To learn about how your privacy is protected on our website, see Privacy Policy.

If you are looking for more information, you can contact us through one of our preferred contact methods:

Email: legal@pingcap.com