We Value Your Trust

At PingCAP, we value security and trust more than anything because we know our customers entrust us with helping them manage their most important asset – their data. We take this responsibility seriously and are always dedicated to protecting the security, availability, and confidentiality of our customers’ data. We have incorporated security into all aspects of our offering and operations.

We are committed to providing enterprise-grade security and privacy. This is not simply demonstrated in technology. We undergo third-party auditing to ensure our services and operations adhere to the compliance requirements of your organization. TiDB Cloud operates in accordance with the following compliance requirements:


SOC 2 Type II

The SOC 2 Type II audit is performed by Schellman & Company, LLC, based on relevant guidelines developed by the American Institute of Certified Public Accountants (AICPA) for the appropriateness of controls related to the security, availability, and confidentiality of the TiDB Cloud service offering. PingCAP completed the SOC 2 Type II examination in February, 2021.

iso 27001

ISO/IEC 27001:2013

ISO/IEC 27001:2013 is a globally recognized standard that sets out the policies and requirements for establishing, implementing, maintaining, and continually improving an information security management system (ISMS). PingCAP has achieved ISO/IEC 27001:2013 for TiDB Cloud, certified by British Standards Institution (BSI), an ANAB-accredited certification body.

iso 27701

ISO/IEC 27701

ISO/IEC 27701 is a privacy extension to ISO/IEC 27001 Information Security Management and ISO/IEC 27002 Security Controls. As an international management system standard, it provides guidance on the protection of privacy, including how organizations should manage personal information, and assists in demonstrating compliance with privacy regulations around the world.


General Data Protection Regulation

The General Data Protection Regulation (GDPR) is a regulation that requires businesses to protect the personal data and privacy of EU citizens for transactions that occur within EU member states. GDPR applies to all companies processing and holding the personal data of data subjects located in the European Union, regardless of the company’s location. PingCAP has achieved the GDPR compliance for TiDB Cloud, certified by ePrivacy GmbH.



The Payment Card Industry Data Security Standard (PCI DSS) is designed to promote and enhance cardholder data security and facilitate the widespread adoption of uniform data security measures around the world.



HIPAA is a piece of legislation in the United States that provides data privacy and security provisions for the protection of healthcare data. HIPAA, as a widely recognized health care industry regulation, has become the only way for companies involved in healthcare data to comply with HIPAA requirements.

For organizations in healthcare and related fields subject to the requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), PingCAP can support HIPAA-related customer data after a Business Associate Agreement (BAA) has been properly executed with PingCAP.

PingCAP HIPAA Compliance FAQ         PingCAP HIPAA Whitepaper